Job Brief
We are searching for a handy and seasoned field engineer with extensive experience working on-site, directing on-site functions, and enhancing efficiency and customer service. Your technical expertise will assist our organization in increasing client satisfaction, improving efficiency, managing risk, diagnosing problems, and complying with laws and regulations.
The ideal candidate for this role should possess excellent technical skills, be a good communicator, and pay meticulous attention to detail. The exceptional field engineer should diagnose and resolve problems, improve efficiency, mitigate risk, encourage business growth, and enhance and sustain relations with clients.
Key Responsibilities
Conducting research on site
Inspecting equipment and technologies
Resolving onsite malfunctions
Running field operations, offering technical support, and troubleshooting on-site issues.
Overseeing equipment testing, maintenance, installation
Drafting and submitting reports to superiors and other key individuals.
Required Skills and Experience
High School Diploma / Practical Engineer – Advantage
Plumbing Experience – Advantage
At least 5 years of experience in a field-related role.
Excellent problem-solving skills backed by solid technical knowledge.
A versatile and service-oriented mindset.
Good understanding of safety guidelines.
Great communication skills.
Technically savvy and computer literate.
Strong multitasking abilities.
Analytical and critical thinking skills.
Ability to work under pressure and complete tasks in a timely manner.
CRM system knowledge (JIRA, Salesforce) – Advantage
Willingness to travel Internationally if needed (10%)
